We understand that for a wide variety of reasons you may not necessarily want to actually talk to one of our debt advisers (they’re honestly very friendly), and we understand completely.
This is why we offer an online service.
Whilst you will have to talk to someone at some point – and this makes no difference no matter who you decide to go with, it’s a legal requirement – we will do our very best to minimise this contact.
Live Chat Options
We find it’s much easier to give you all of the information you need if we talk live, rather than dealing with the back-and-forth of emails, and therefore we utilise different solutions in order to help you online.
- Live Chat (to the right)
- WhatsApp (just ask)
- Click Here For Facebook Messenger
- Mon – 10.00 – 19.30
- Tues – 10.30 – 19.30
- Wed – 10.30 – 19.30
- Thu – 10.30 – 19.30
- Fri – 10.30 – 15.00
As I’m sure you will understand we can only offer live chat during working hours, if you leave a message we will get back to you and arrange a time to talk (online).
If you can see a face you can talk to one of our friendly advisers now, if not you can leave a message and we’ll get back to you ASAP.
In order to make the process as quick and smooth as possible, it would be helpful if you had some information ready when you talk to us.
- Three months’ payslips
- Bank statements
- Proof of rent or mortgage
- Who do you owe?
- How much do you owe them?
The more information you can provide regarding your debts, income and expenditure, the better your adviser can help ensure that you are paying the right amount to your creditors. If you miss something you could end up paying more than you have and still end up struggling.
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